Warranty Program Summary

Warranty Program Summary

All Schluter ® -Systems products are covered under our warranty program. Products are warranted for the applicable term from the date of purchase only when the products are used and installed in accordance with the terms and conditions of the applicable Schluter ® -Systems technical literature and industry standard guidelines that are not in conflict with the technical literature.
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There are three different categories of warranties as follows:
Systems
Systems are application based and include a variety of products that form an integrated system. Systems are defined by installation handbooks.
- Schluter®-DITRA and Schluter®-DITRA-XL uncoupling membranes
- Schluter®-DITRA-HEAT electric floor warming system with integrated uncoupling technology
- Schluter®-Shower System
Consolidated Products
Consolidated products are products with similar characteristics or functions that are grouped under a single warranty document. These product groups are defined by technical data sheets.
- Floor profiles
- Wall and countertop profiles
- Stair-nosing profiles
- Movement joints and cove-shaped profiles
- Balcony profiles and gutters
- Schluter®-TROBA and Schluter®-TROBA-PLUS drainage mattings
- Schluter®-BEKOTEC modular screed panels
- Schluter®-KERDI-DRAIN and Schluter®-KERDI-LINE floor drains
- Schluter®-KERDI and Schluter®-KERDI-DS waterproofing membranes
- Schluter®-SET, Schluter®-ALL-SET and Schluter®-FAST-SET thin-set mortars
Individual Products
Individual products are those that do not fit into a current consolidated product group and therefore have a separate warranty document. These products are defined by technical data sheets.
- Schluter®-KERDI-BOARD building panels
- Schluter®-DITRA-DRAIN thin-bed drainage membrane
- Schluter®-KERDI-FIX adhesive/sealant
- Tools

Lifetime Warranties

When you install Schluter®-DITRA /DITRA-XL, the Schluter®-Shower System, KERDI / KERDI-DS, DITRA-HEAT or DITRA-HEAT-DUO with one of our Schluter thin-set mortars, your installation may be eligible for lifetime warranty coverage.

Thin-set System Extended Limited Warranty

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System Warranties

What do we mean by system? These warranties touch on all the products we offer that are designed to be sold together to form a fully integrated system. Like our Schluter®-Shower System or electric floor warming systems.

Schluter®-DITRA and Schluter®-DITRA-XL Uncoupling Membrane 10-Year Limited Warranty

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Shower System Warranty

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Schluter®-DITRA-HEAT System 15-Year Limited Warranty

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Schluter®-DITRA-HEAT System 15-Year Limited Warranty (Español)

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Product Warranties

Not all our products are part of a system—these individual products are covered by their own comprehensive warranty.

Floor Profiles Warranty

(DECO, RENO-T, SCHIENE, RENO-RAMP/-K, RENO-TK, RENO-U, RENO-V)

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Wall and Countertop Profiles Warranty

(JOLLY, QUADEC, QUADEC-K, RONDEC, DECO-DE, DECO-SG, INDEC, DIADEC, DIADEC-K, ECK-E, ECK-K, ECK-KI, ECK-KHK, RONDEC-DB, QUADEC-FS, DESIGNLINE, DESIGNBASE-SL, RONDEC-STEP, RONDEC-CT, SCHIENE-STEP)

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Stair Nosing Profiles Warranty

(RONDEC-STEP, SCHIENE-STEP, TREP-FL, TREP-SE/-S/-B, TREP-E/-EK, TREP-G/-GK, TREP-EFK, TREP-TAP)

PDF

Movement Joints and Cove Shaped Profiles Warranty

(DILEX-MOP, DILEX-MP/-MPV, DILEX-EZ 6+9, DILEX-BWS, DILEX-BWB, DILEX-AKWS, DILEX-EDP, DILEX-KSN, DILEX-BT, DILEX-AS, DILEX-BWA, DILEX-KSA, DILEX-EKE, DILEX-HKW, DILEX-HK, DILEX-HKU, DILEX-AHK/-PHK, DILEX-AHKA, DILEX-HKS, DILEX-EHK, DILEX-EKSB, DILEX-BTO, DILEX-BTS)

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Modular Screed Panels Warranty

(BEKOTEC, BEKOTEC-F, BEKOTEC-BRS)

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Floor Drains Warranty

(KERDI-DRAIN-F, KERDI-DRAIN-A)

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Shower Drains Warranty

(KERDI-DRAIN, KERDI-DRAIN-H, KERDI-LINE, KERDI-LINE-VARIO)

PDF

Balcony and Terrace Profiles Warranty

(BARA-RW, BARA-RWL, BARA-RAK, BARA-ESOT)